Change leader, coach, and writer. Former Inc. 500/5000 founder. I help practitioners make change practical, human, and sustainable.
Agile rituals up front, Waterfall habits behind the curtain. This piece explores the rise of “Agilefall,” where teams cosplay Scrum while clinging to timelines, sign-offs, and Gantt charts. It’s process theater, and everyone knows it.
AI isn’t killing consulting—it’s exposing it. If your business model relies on slide decks and boilerplate insight, it’s time to evolve. Here’s what the Reddit backlash and GenAI stumbles are really telling us.
Shadow AI is spreading quietly across your org—reshaping workflows, risking data, and shifting culture. If you’re not tracking it, you’re not managing change. Here’s what it is, why it matters, and how to lead before it leads you.
Change management has a lot to learn from customer experience. From journey maps to service recovery, CX has mastered empathy at scale. It’s time we stole their best moves.
A new generation of tools is reshaping how we manage enterprise change: scaling coaching, tracking saturation, embedding behavior, and building capability. This article maps what’s emerging and how to start using it, even without a software budget.
Corporate jargon has its own dialect—and "let's circle back" is its anthem. This post breaks down the real meaning behind the phrases that stall change, bury decisions, and keep us endlessly syncing on things we’re never going to do.
Change work moves fast—and without reflection, your impact gets lost. A Captain’s Log is a simple daily habit to track what worked, what didn’t, and what to do differently. It’s not sentimental. It’s strategic. Pause, log, and learn.
ECM functions often disappear within 18 months—reorg’d, absorbed, or shut down. After seeing this pattern across roles and industries, it’s clear the discipline endures not through structure, but through the people who keep doing the work.
Vibe isn’t fluff—it’s fuel. This article explores how mood, energy, and emotional tone can make or break your change strategy—and why learning to manage the vibe might be your most powerful lever yet.
You don’t need a full-time Chief of Staff—you need just-in-time clarity, context, and leverage. With the right AI setup, you can build that support system yourself.
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Town halls should build trust and foster real dialogue. Too often, they’re scripted updates. Done right, they create space for honest questions and shared understanding.
The “middle seat” in change work—too senior for pure execution, too junior for strategy—can feel invisible and exhausting. But with the right framing, it’s one of the most valuable vantage points in the organization.
Whether you're a fractional freelancer or embedded in one complex org, staying organized isn’t optional—it’s survival. This article introduces a simple system to help you manage email, files, and notes inside your client’s environment—so you can stay sharp, reliable, and sane.
When you’re the only change lead on a major initiative, success isn’t about doing it all—it’s about scaling what matters.
What freelancers get right about change work, and what in-house teams can steal. Lessons from the edge of the org chart.
In every organization, there are two communication plans: the one you draft... and the one whispered over coffee before the deck even loads. Guess which one works faster.