25-year change leader who scaled a consulting firm to the Inc. 500/5000, now helping others navigate transformation and complexity.
AI assistants aren’t just speeding up tasks, they’re reshaping how we work, decide, and deliver. This article explores why the real competition isn’t about features, but about who controls the interface of modern work, and what change leaders need to do about it.
Nudging isn’t about manipulation—it’s about making the right behavior the easiest behavior. In a world where attention is scarce and resistance is high, smart change managers are borrowing from behavioral science to guide action, not demand it. Here’s how subtle design choices can drive big impact.
Change practitioners often feel pulled between being the expert with the answers and the mirror that helps others see themselves. The real skill? Knowing when to be which—and how to move between them.
Agile rituals up front, Waterfall habits behind the curtain. This piece explores the rise of “Agilefall,” where teams cosplay Scrum while clinging to timelines, sign-offs, and Gantt charts. It’s process theater, and everyone knows it.
AI isn’t killing consulting—it’s exposing it. If your business model relies on slide decks and boilerplate insight, it’s time to evolve. Here’s what the Reddit backlash and GenAI stumbles are really telling us.
Shadow AI is spreading quietly across your org—reshaping workflows, risking data, and shifting culture. If you’re not tracking it, you’re not managing change. Here’s what it is, why it matters, and how to lead before it leads you.
Change management has a lot to learn from customer experience. From journey maps to service recovery, CX has mastered empathy at scale. It’s time we stole their best moves.
A new generation of tools is reshaping how we manage enterprise change: scaling coaching, tracking saturation, embedding behavior, and building capability. This article maps what’s emerging and how to start using it, even without a software budget.
Corporate jargon has its own dialect—and "let's circle back" is its anthem. This post breaks down the real meaning behind the phrases that stall change, bury decisions, and keep us endlessly syncing on things we’re never going to do.
Change work moves fast—and without reflection, your impact gets lost. A Captain’s Log is a simple daily habit to track what worked, what didn’t, and what to do differently. It’s not sentimental. It’s strategic. Pause, log, and learn.
ECM functions often disappear within 18 months—reorg’d, absorbed, or shut down. After seeing this pattern across roles and industries, it’s clear the discipline endures not through structure, but through the people who keep doing the work.
Vibe isn’t fluff—it’s fuel. This article explores how mood, energy, and emotional tone can make or break your change strategy—and why learning to manage the vibe might be your most powerful lever yet.
You don’t need a full-time Chief of Staff—you need just-in-time clarity, context, and leverage. With the right AI setup, you can build that support system yourself.
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Town halls should build trust and foster real dialogue. Too often, they’re scripted updates. Done right, they create space for honest questions and shared understanding.
You’re not the strategist. You’re not the executor. You’re the glue. Learn how to lead from the messy middle of change.
Whether you're a fractional freelancer or embedded in one complex org, staying organized isn’t optional—it’s survival. This article introduces a simple system to help you manage email, files, and notes inside your client’s environment—so you can stay sharp, reliable, and sane.