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Practitioner Tools

Building a Bottoms-Up Labor Estimate for Change Work

Building a Bottoms-Up Labor Estimate for Change Work

A practical guide to scoping change work the way it actually happens—task by task, hour by hour, resource by resource. Built from scars, lessons, and client realities, this article explores how to estimate the work when you know the client’s going to cut it in half.

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Change by Design, Not Fire Drill

Change by Design, Not Fire Drill

Most transformations look solid on paper but collapse into chaos. This article shows why organizations default to fire drills—and how to replace reactivity with intentional, people-centered change that delivers lasting results.

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Tactical Empathy for Change Practitioners

Tactical Empathy for Change Practitioners

Most change practitioners know how to “listen with empathy,” but tactical empathy goes further. It’s the art of reading resistance, responding with purpose, and guiding people forward—without burning yourself out in the process.

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Automate Like a Pro: Run a Smarter Change Practice

Automate Like a Pro: Run a Smarter Change Practice

You don’t need a team or a tech degree to automate your change practice. With tools like Make.com and Claude Connectors, solo consultants and small firms can streamline delivery, operations, and marketing. This guide shows you where to start, what to automate, and how to scale without burning out.

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The Thinking Practitioner

The Thinking Practitioner

The templates were filled out. Every box was checked. Still, the change effort stalled. This deep dive explores why structure alone isn't enough—and how real impact comes from cultivating adaptive thinking, strategic curiosity, and judgment beyond the checklist.

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