Your first executive briefing is not about slides; it is about signal. In just a few minutes, leaders decide whether you bring clarity or confusion. Learn how to prepare, frame your message, and handle questions with confidence to earn trust and credibility.
Emotional debt is the hidden backlog of frustration and fatigue that quietly sabotages change. Left unaddressed, it compounds—fueling resistance, mistrust, and stalled transformations. Change leaders who name it and design for repair can turn trust into their most strategic asset.
From first steps to seasoned strategy, cutover comms demand more than updates. This guide shows how practitioners at every level can steady the chaos of go-live.
'Help me understand’ sounds curious, but in change work it often masks a demand to defend. This piece unpacks the hidden power play—and shows how practitioners can reclaim the phrase as a tool for connection instead of control.
Being “nice” feels safe in change work—but it comes at a cost. When we smooth over conflict, delay hard truths, or prioritize approval over impact, we quietly erode our credibility and influence. True kindness means courage: telling the truth with care and leading with clarity.
Don’t wait for the perfect mentor. Practitioners need two personal boards of directors: one that fuels growth and one that protects the business of you. Together, they create the scaffolding for a resilient and sustainable career.
Ghost jobs—roles posted but never filled—are fueling frustration across the job market. Surveys suggest up to 40% of listings fall into this category. For job seekers, it erodes trust. For leaders, it’s a lesson in credibility and alignment.
Journey Mapping gave us empathy and structure, but it’s too static for today’s dynamic world. Journey Intelligence uses real-time data and AI to spot friction, guide adaptive nudges, and help change leaders design trust-driven experiences that evolve in real time.
A practical guide to scoping change work the way it actually happens—task by task, hour by hour, resource by resource. Built from scars, lessons, and client realities, this article explores how to estimate the work when you know the client’s going to cut it in half.
An ex-CIA officer taught me the power of building intel networks through small, trusted cells. It turns out the same tradecraft applies to change management: success depends on the quiet networks that keep you close to reality.
Most transformations look solid on paper but collapse into chaos. This article shows why organizations default to fire drills—and how to replace reactivity with intentional, people-centered change that delivers lasting results.
Most change practitioners know how to “listen with empathy,” but tactical empathy goes further. It’s the art of reading resistance, responding with purpose, and guiding people forward—without burning yourself out in the process.
You don’t need a team or a tech degree to automate your change practice. With tools like Make.com and Claude Connectors, solo consultants and small firms can streamline delivery, operations, and marketing. This guide shows you where to start, what to automate, and how to scale without burning out.
The templates were filled out. Every box was checked. Still, the change effort stalled. This deep dive explores why structure alone isn't enough—and how real impact comes from cultivating adaptive thinking, strategic curiosity, and judgment beyond the checklist.
Not another meeting — a momentum machine. Learn how to run high-impact working sessions that cut across silos, spark clarity, and actually get things done.
When stakeholder buy-in starts to slip, more dashboards won’t save you. This field guide shows you how to reengage skeptics with the right metrics—at the right moment.