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Chief of Staff

Thinking about a pivot into a Chief of Staff role—or already doing the job without the title? These articles unpack the skills, mindset, and AI tools that help change professionals transition into strategic operating roles.

Year-End Metrics Lie (and What to Measure Instead)

Year-End Metrics Lie (and What to Measure Instead)

Year-end metrics are designed to show completion, not readiness. The problem is that change does not resolve on a fiscal calendar. What matters most often shows up after the dashboards turn green, in confidence gaps, workarounds, and quiet strain. This piece explores what to measure instead.

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