Skip to content

Latest

AI for Employee Well-Being: A New HR Frontier
AI

AI for Employee Well-Being: A New HR Frontier

AI is moving workplace wellness beyond surveys and perks. By reading real-time work patterns and delivering subtle nudges, AI systems help prevent burnout, sustain performance, and open a new frontier for HR and change leaders.

Members Public
The Field Guide to Bumper Sticker Leadership

The Field Guide to Bumper Sticker Leadership

Leaders love to toss out slogans like “People hate change” or “We’re like a family here.” They sound sharp, but they shut down feedback and disguise deeper issues. Real resistance isn’t fear of change—it’s frustration with poor planning, muddled priorities, and chaos masquerading as strategy.

Members Public
The Cutover Comms Playbook

The Cutover Comms Playbook

From first steps to seasoned strategy, cutover comms demand more than updates. This guide shows how practitioners at every level can steady the chaos of go-live.

Members Public
How Much Shareholder Value Is Enough?

How Much Shareholder Value Is Enough?

The drive to “return value” every quarter rarely benefits the people who created it. As practitioners, we must ask: when does returning value cross the line into extracting it—and what role do we play in enabling that cycle?

Members Public
The Cost of Being ‘Nice’ in Change Work

The Cost of Being ‘Nice’ in Change Work

Being “nice” feels safe in change work—but it comes at a cost. When we smooth over conflict, delay hard truths, or prioritize approval over impact, we quietly erode our credibility and influence. True kindness means courage: telling the truth with care and leading with clarity.

Members Public
The Bare Minimum Change Plan That Still Gets Results

The Bare Minimum Change Plan That Still Gets Results

Not every project needs a full change rollout. If you’re solo or stretched thin, a “bare minimum” plan can still deliver results. This guide shows how to reduce confusion, build trust, and drive adoption with just enough change support to matter.

Members Public
Burnout as a Business Model

Burnout as a Business Model

Some organizations quietly accept burnout as part of their business model. When “resilience” is weaponized to mask systemic overload, change leaders can’t stay neutral—we must call it out and design for sustainable capacity.

Members Public
Now Hiring? The Truth Behind Ghost Jobs

Now Hiring? The Truth Behind Ghost Jobs

Ghost jobs—roles posted but never filled—are fueling frustration across the job market. Surveys suggest up to 40% of listings fall into this category. For job seekers, it erodes trust. For leaders, it’s a lesson in credibility and alignment.

Members Public
Your Next Workflow Partner Doesn't Take Lunch Breaks
AI

Your Next Workflow Partner Doesn't Take Lunch Breaks

Agentic AI isn’t just smarter assistance—it acts. By automating handoffs, preserving context, and accelerating cross-functional workflows, it’s reshaping how work gets done. Leaders must design for trust, governance, and accountability in this new operating model.

Members Public
Workplace Wellness—The AI Anxiety Paradox
AI

Workplace Wellness—The AI Anxiety Paradox

Employees face an AI anxiety paradox—fearful of job loss yet hopeful for relief through personalization, inclusivity, and automation. Leaders and change practitioners must embed wellness and trust into AI strategies to turn uncertainty into opportunity.

Members Public
Journey Mapping is Dead. Long Live Journey Intelligence.
CX

Journey Mapping is Dead. Long Live Journey Intelligence.

Journey Mapping gave us empathy and structure, but it’s too static for today’s dynamic world. Journey Intelligence uses real-time data and AI to spot friction, guide adaptive nudges, and help change leaders design trust-driven experiences that evolve in real time.

Members Public