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Automate Like a Pro: Run a Smarter Change Practice

You don’t need a team or a tech degree to automate your change practice. With tools like Make.com and Claude Connectors, solo consultants and small firms can streamline delivery, operations, and marketing. This guide shows you where to start, what to automate, and how to scale without burning out.

The invisible system behind your workflow—automated, interconnected, quietly doing the work. [Image: Midjourney]

You don’t need to be a developer to act like a digital transformation expert. The rise of visual automation platforms like Make.com and the advent of tools like Claude’s Connectors mean freelancers and change consultants can finally automate the repetitive grind—without hiring a team or waiting for IT.

Whether you’re managing deliverables, marketing your work, or juggling client back-office tasks, here’s how to reclaim your time and redirect it to where it matters most: impact.

1. What Are Make.com and Claude Connectors—and Why Should You Care?

Make.com is a no-code automation platform that lets you visually connect and orchestrate workflows across hundreds of apps: Google Drive, Slack, Notion, Outlook, Airtable, Trello, and more.

Claude Connectors (via Anthropic) let you plug Claude into tools like Google Drive, Notion, or Slack, giving you an AI assistant who can actually do things, not just talk about them.

For change practitioners, this is a game-changer. These tools move AI out of the theoretical and into the tactical. And they let you scale… yourself.

2. 10 Things You Can Automate Right Now

Whether you're solo or inside a firm, here’s what you can delegate to automation:

TaskToolAutomation Example
Daily status reportsClaudePulls updates from Slack and summarizes them into a Google Doc with next steps
Meeting follow-upsMake.comAuto-sends templated emails with links to notes, decks, and action items
Change impact logMake.com + AirtableAutomatically updates a tracker when new risks or changes are submitted via form
Stakeholder touchpointsMake.comReminds you to reach out based on predefined intervals or triggers
Journey mapping insightsClaudeExtracts pain points and themes from interview transcripts
Client onboardingMake.comSends contracts, welcome emails, and links to intake forms based on form submission
Substack/Ghost newsletter workflowsMake.comAuto-publishes new content, sends to email list, and cross-posts to social
Social media postsClaude + MakeWrites posts, schedules via Buffer or Hootsuite, and tracks engagement
Time trackingMake.comLogs calendar events to a Google Sheet or Notion tracker for invoicing
Change deliverable libraryClaudeSummarizes files and creates a living index of frameworks, decks, and tools

3. Why This Matters for Change Work

Your job is already complex: aligning stakeholders, guiding behavior change, and ensuring adoption of technology or new ways of working. But your time gets eaten up by status decks, templates, inbox bloat, and the administrative churn of client work.

These tools don’t just cut busywork—they enable:

  • Faster iteration: Build, test, and refine deliverables with AI support.
  • Scalability: Serve more clients without burning out.
  • Credibility: Bring the future of work to life—by living it.
"Change management isn't just about helping others transform. It's about embodying transformation yourself."

4. Real-World Use Case: Freelance Consultant Ops

Let’s say you’re running a solo shop. Here’s a realistic setup:

  • Lead intake: A Typeform on your website sends new prospects to Airtable → triggers a Claude-written custom email → schedules a Calendly intro call.
  • Client onboarding: Make.com sends the NDA, contract, invoice, and welcome kit.
  • Engagement tracking: Your call notes (in Google Docs) are summarized by Claude and added to the CRM automatically.
  • Weekly client reporting: Claude pulls the latest task statuses from Trello, summarizes blockers, and drafts a status email in Gmail.

That’s 4+ hours a week you’ve just clawed back—without sacrificing quality.

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Want help automating your consulting practice or change operations? We coach freelancers and change leaders to build AI-augmented systems that scale smart. Let's Talk.

5. Marketing on Autopilot (Without Feeling Gross)

Marketing is usually the first thing freelancers drop when client work gets busy. Automation helps you stay consistent:

  • Claude can turn your meeting notes into LinkedIn posts or newsletter blurbs.
  • Make.com can auto-post when you publish a new article.
  • You can even track post engagement and log it in a Notion database to see what resonates.

It’s not about churning content—it’s about sustaining presence.

6. What to Watch Out For

  • Security: Always check what data you’re piping into third-party tools—especially client-sensitive content.
  • Overengineering: Start small. Don’t automate a process you haven’t run manually at least twice.
  • AI hallucination risk: Claude can draft, but you should approve. Human-in-the-loop is still the gold standard.

7. Getting Started: The 80/20 Stack

Here’s a starter automation stack tailored for change consultants and freelancers:

  • Make.com – Workflow automator for everything
  • Claude.ai (Pro) – Smart document summarizer and generator
  • Airtable – Your dynamic change tracker or CRM
  • Notion or Google Docs – Your deliverables and templates
  • Zapier (optional) – For anything Make doesn’t cover

Pro tip: Start with one annoying task. Automate it. Then another.

8. Final Thought

You don’t need to be technical to automate. You just need to know where your time is going—and what parts of it aren’t worthy of your energy.

Automation isn’t replacing you. It’s giving you back the hours to focus on the real work: shifting behavior, transforming organizations, and—let’s be honest—getting home before 8 p.m.

ChangeGuild: Power to the Practitioner™

Frequently Asked Questions

Do I need to know how to code to use Make.com or Claude Connectors?
Nope. Both tools are designed for non-technical users. Make.com uses drag-and-drop visual workflows, and Claude Connectors work with plain English prompts. If you can write a solid email, you can build a basic automation.

What’s the difference between Make.com and Zapier?
Make.com gives you more visual control and flexibility—especially for branching logic and multi-step workflows. Zapier is easier for simple, linear automations. If you're building something beyond “if this, then that,” Make.com is often a better fit.

Can Claude Connectors access my files and data?
Only if you grant access. Claude Connectors require permission to interact with tools like Google Drive or Slack. You can restrict which folders or conversations are visible to Claude.

What are some first automations you recommend for solo consultants?
Start with onboarding (automated welcome emails, contract delivery), meeting follow-ups (summary notes + next steps), and content repurposing (Claude turns transcripts into posts or summaries). These save hours with little setup.

Is this safe for client work?
Mostly yes—but use caution. Never feed sensitive data into any third-party tool unless you've verified their security and privacy policies. When in doubt, redact or summarize manually before using AI.

What tools pair best with Make.com and Claude?
Airtable for databases, Notion for docs and wikis, Google Drive for file storage, and Slack or Teams for internal comms. If your tech stack is modern and cloud-based, you’re good to go.

Will this replace my job?
No. It replaces the parts of your job you wish you could outsource. Automating tasks frees you to focus on judgment, relationships, and influence—the things no workflow can replicate.


Turn Insights Into Action

Turn AI Into a Team Member We help freelancers and change leaders design AI-augmented systems that actually work—automating the grind so you can focus on the good stuff: strategy, delivery, and driving results.
Want your operations to run smoother than your client’s change curve? Let’s build the backend your brilliance deserves.

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